Multi-Family Property Manager — Growth & Operations Lead

5 West Group; New Castle (PA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Full benefits package

Paid time off

Opportunities for professional growth

Job summary

5 West Group is seeking a prudent Property Manager to oversee day-to-day operations of assigned multi-family residential properties in New Castle, PA. The goal is to maximize asset value and occupancy, while maintaining tenant satisfaction.

You will supervise onsite staff, coordinate with owners and regional management, and ensure compliance with Fair Housing laws and company standards. The role emphasizes strong communication, budgeting, and operational excellence across sites.

Qualifications

• Experience as a Property Manager in multi-family housing is required.
• Strong understanding of property management best practices and financials.
• Proficient in MS Office and property management software.
• Excellent communication, customer service, and organizational skills.
• Ability to multitask and travel between sites if required.

Responsibilities

• Oversee daily site operations of multi-family properties ensuring smooth operations
• Ensure compliance with Fair Housing and company regulations
• Maintain a positive, productive relationship with tenants
• Respond to leasing leads in real time via phone and email
• Support marketing, leasing, maintenance, and rent collection efforts
• Supervise onsite staff, vendors, and contractors
• Negotiate contracts with contractors in a timely and reliable manner
• Help manage budgets, control expenses, and support revenue growth
• Work closely with ownership and regional management to meet performance goals

Skills

Tenant relations

Communication

Organization

Multitask

Travel

Tools

MS Office

Property management software

Job description

5 West Group is seeking a prudent Property Manager to oversee day-to-day operations of assigned multi-family residential properties in New Castle, PA. The goal is to maximize asset value and occupancy, while maintaining tenant satisfaction.

You will supervise onsite staff, coordinate with owners and regional management, and ensure compliance with Fair Housing laws and company standards. The role emphasizes strong communication, budgeting, and operational excellence across sites.