MSP Systems Engineer II: Onsite/Remote IT, Unlimited PTO

Landshark Recruiting; Virginia (MN); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Unlimited PTO

100% company-paid health insurance

401(k) with company match

Job summary

Landshark Recruiting is seeking an IT support professional for a well-established MSP in Virginia. The role requires providing onsite and remote support for SMB clients, with a focus on customer service and technical troubleshooting across Windows and Mac environments.

The ideal candidate has over 3 years of MSP experience and is familiar with networking and Active Directory. Benefits include a competitive salary of $75,000-$85,000, unlimited PTO, and 100% company-paid health insurance.

Qualifications

• 3+ years of MSP experience preferred.
• Experience supporting end users in fast-paced environments.
• Excellent communication and customer service skills.

Responsibilities

• Provide onsite and remote support for SMB clients.
• Troubleshoot Windows, Mac, Office 365, and networking issues.
• Deliver white-glove customer service and build strong client relationships.

Skills

Customer service

Technical troubleshooting

Networking

Windows

Mac OS

Tools

Active Directory

Microsoft 365

ConnectWise

Kaseya

SonicWALL

Job description

Landshark Recruiting is seeking an IT support professional for a well-established MSP in Virginia. The role requires providing onsite and remote support for SMB clients, with a focus on customer service and technical troubleshooting across Windows and Mac environments.

The ideal candidate has over 3 years of MSP experience and is familiar with networking and Active Directory. Benefits include a competitive salary of $75,000-$85,000, unlimited PTO, and 100% company-paid health insurance.