MSP System Engineer: Onsite & Remote IT Support (NYC)

Bowman Williams; New York (NY); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

401K

PTO

Travel reimbursement

Job summary

A Managed Services Firm in New York City is seeking a System Engineer to provide dedicated onsite and remote support for enterprise clients. The role demands 3+ years of IT support experience, strong skills in Windows OS, Active Directory, and Office 365. You will manage technical support tasks, ensuring smooth operations across various technologies. Competitive compensation with benefits such as health insurance, 401K, and PTO is offered.

Qualifications

• 3+ years of IT support experience within a Managed Services Provider (MSP) or similar environment.
• Strong understanding of Windows OS, Active Directory, Office 365, and Azure.
• Excellent troubleshooting skills and attention to detail.

Responsibilities

• Deliver daily technical support to end users onsite and remotely.
• Manage Active Directory and Office 365 integrations.
• Administer and troubleshoot Cisco VoIP systems.

Skills

IT support experience

Troubleshooting

Customer service mindset

Windows OS

Active Directory

Office 365

Azure

Tools

Cisco VoIP systems

Azure Virtual Desktops

Crystal Reports

SQL

SharePoint

OneDrive

Job description

A Managed Services Firm in New York City is seeking a System Engineer to provide dedicated onsite and remote support for enterprise clients. The role demands 3+ years of IT support experience, strong skills in Windows OS, Active Directory, and Office 365. You will manage technical support tasks, ensuring smooth operations across various technologies. Competitive compensation with benefits such as health insurance, 401K, and PTO is offered.