MSP Level II IT Technician — Cloud, Security & Networking

TeamLogic IT, Rock Hill, SC; Fort Mill (SC); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Fun & Dynamic Culture

SPIFs (Special Performance Incentive)

Free uniforms

Paid time off

Bonus based on performance

Free food & snacks

Job summary

TeamLogic IT in Rock Hill, SC seeks an MSP technician to support small business clients with Microsoft 365, Azure, networking, servers and security solutions. You will handle service desk tickets, remote and onsite troubleshooting, and network/server administration.

The ideal candidate has 5+ years IT experience (MSP experience preferred), hands-on with firewalls, switches, access points, and AD/M365, plus cloud migration experience. Travel to client sites will be required.

Qualifications

• 5+ years IT experience or a diploma/degree in Information Technology.
• MSP experience is required.
• Solid hands-on experience with firewalls (Sophos, SonicWall, UDM Pro), switches, and access points.
• Comfortable with network troubleshooting — VLANs, routing, DNS/DHCP, VPNs.
• Experience with server setup and virtualization is a plus.
• Experience with EDR and MDR.
• Microsoft 365, Azure, and Active Directory administration.
• Cloud experience is a plus, especially migrating on-prem servers to Azure or AWS.
• Valid Driver's License.

Responsibilities

• Resolve service desk requests via phone, email, and web portal.
• Configure and troubleshoot firewalls, switches, and wireless access points.
• Set up and maintain servers (physical and virtual) and core services like AD, DNS, and DHCP.
• Support cloud environments and assist with on-prem to cloud migrations.
• Manage Microsoft 365, Azure, and Active Directory for clients.
• Support EDR/MDR and SIEM platforms for endpoint and security monitoring.
• Travel to client sites when needed.

Skills

MSP experience

Firewall

Switches

Access points

Network troubleshooting

AD/365/Azure

Cloud migrations

EDR/MDR

VPNs

Driver's license

Education

IT diploma/degree

Tools

NinjaOne RMM

Autotask PSA

Job description

TeamLogic IT in Rock Hill, SC seeks an MSP technician to support small business clients with Microsoft 365, Azure, networking, servers and security solutions. You will handle service desk tickets, remote and onsite troubleshooting, and network/server administration.

The ideal candidate has 5+ years IT experience (MSP experience preferred), hands-on with firewalls, switches, access points, and AD/M365, plus cloud migration experience. Travel to client sites will be required.