Movie Theater Guest Experience Specialist

Cinemark USA, Inc.; Pleasant Valley Township (IA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is seeking a Theatre Team Member to provide welcoming guest service, handle POS transactions, ticket verification, and offer information on movies and events. You may also support Usher, Box Office, or Concession roles as staffing needs require.

The role emphasizes accurate cash handling, friendly communication, and teamwork in a fast-paced cinema environment. Applicants must be 16+, with flexible availability and a focus on customer satisfaction.

Qualifications

• Must be at least 16 years old.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Accurate cash handling and basic math skills.
• Ability to work in a team environment and independently.

Responsibilities

• Greet Guests with a smile in a timely and professional manner.
• Operate Cinemark’s POS system for transactions on the assigned register.
• Verify tickets and direct Guests to the auditorium.
• Provide pricing, movie information, and assist with questions.

Skills

Customer service

Cash handling

English proficiency

Teamwork

Flexibility

Tools

POS system

Job description

Cinemark USA, Inc. is seeking a Theatre Team Member to provide welcoming guest service, handle POS transactions, ticket verification, and offer information on movies and events. You may also support Usher, Box Office, or Concession roles as staffing needs require.

The role emphasizes accurate cash handling, friendly communication, and teamwork in a fast-paced cinema environment. Applicants must be 16+, with flexible availability and a focus on customer satisfaction.