Moveworks AI Architect & Transformation Manager

Ernst & Young Oman; Tulsa (OK); Hybrid; USD 143,000 - 262,000; Full time

Job summary

EY in the United States is seeking a ServiceNow Consulting Manager to lead AI-enabled transformation projects across client organizations. You will spearhead AI strategy, collaborate with EY AI & Data teams, and drive end-to-end solutions on NOW Assist, Moveworks, and governance frameworks.

You will guide design, configuration, development, testing and deployment, engage with external clients, and lead workstreams from planning through closure, with travel as needed.

Qualifications

• Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar.
• Typically, no less than 2–5 years of relevant ServiceNow experience and 1 year implementing NOW Assist.
• 2-5 years experience with Moveworks platform selling and/or implementing.
• Experience implementing ServiceNow’s AI solutions (Now Assist, Agentic, or AI Control Tower)

Responsibilities

• Act as an engagement/workstream lead across all aspects of a ServiceNow AI project, including design, configuration/development, testing and deployment phases.
• Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources.
• Provide guidance and industry leading practice expertise for ServiceNow AI capabilities and integration.

Skills

Engagement lead

Mentor team

Client relations

Business acumen

Prompt engineering

LLM integration

RAG techniques

AI governance

ServiceNow AI

Education

Bachelor's degree

Tools

ServiceNow

Moveworks

NOW Assist

AI platforms

Job description

EY in the United States is seeking a ServiceNow Consulting Manager to lead AI-enabled transformation projects across client organizations. You will spearhead AI strategy, collaborate with EY AI & Data teams, and drive end-to-end solutions on NOW Assist, Moveworks, and governance frameworks.

You will guide design, configuration, development, testing and deployment, engage with external clients, and lead workstreams from planning through closure, with travel as needed.