Move-In Coordinator: Senior Living Concierge

American Senior Communities; La Fayette (KY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Compensation

Health & Wellness

Life in Balance

Career Growth

Team Culture

Job summary

American Senior Communities is seeking a Move-In Coordinator to support the move-in process for residents and families. You will partner with the sales team to ensure apartment readiness and a smooth transition, coordinating with facility staff to meet residents' needs and timelines.

The role emphasizes compassionate, collaborative care with flexible hours, including some evenings and weekends, and travel between communities as required. Experience in customer service or healthcare is preferred.

Qualifications

• College degree preferred.
• Strong passion for geriatric advocacy and senior care.
• Demonstrates CARE values: Compassion, Accountability, Relationships, Excellence.
• 1+ year of face-to-face customer service experience.
• Healthcare experience preferred.
• Willing to work flexible hours including some evenings and weekends.

Responsibilities

• Support the move-in process with residents, families, and the sales team.
• Coordinate apartment readiness and ensure families have everything for a smooth move-in.
• Communicate clearly with facility team and customers.
• Travel between communities/events may be required, including overnight stays.

Skills

Supportive Presence

Collaboration

Communication

Teamwork

Education

College Degree Preferred

Job description

American Senior Communities is seeking a Move-In Coordinator to support the move-in process for residents and families. You will partner with the sales team to ensure apartment readiness and a smooth transition, coordinating with facility staff to meet residents' needs and timelines.

The role emphasizes compassionate, collaborative care with flexible hours, including some evenings and weekends, and travel between communities as required. Experience in customer service or healthcare is preferred.