Senior Living Move-In Coordinator - Customer Focused

True Connection Communities; Plano (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

HSA & FSA

Paid parental leave

Short-term disability

Long-term disability

Paid holidays

401k with company match

Employee Assistance Program (EAP)

Job summary

True Connection Communities in Plano, TX, is seeking a Move-in Coordinator Senior Living to ensure a smooth transition for new residents and to support the Sales Director and Maintenance teams. This role operates Tuesday through Saturday and focuses on delivering exceptional service.

You will assist with tours, inquiries, events, and community outreach, while preparing reports and participating in sales meetings. The position emphasizes teamwork and professional conduct.

Qualifications

• High School Diploma is required.
• Experience with leasing and sales in hospitality, multi-family, senior living, or real estate is a plus.
• Exhibits excellent customer service and public relations skills.
• Displays patience, tact and a cheerful disposition even under stressful circumstances.
• Promotes the community in a positive manner and effectively communicates the community values to Residents, families, visitors and Associates.
• Creative, energetic, enthusiastic, patient, flexible, encouraging, and team oriented.
• Demonstrates proficiency in Microsoft Office and other marketing relating software.
• Desire to serve seniors.
• Effective problem-solving skills

Responsibilities

• Finalizes paperwork for admission with new residents and families.
• Provides sales assistance including conducting tours, handling inquiries, hosting events and participating in community marketing outreach programs.
• Compiles reports accurately and timely including weekly activity reports.
• Participates in sales meetings.
• Implements protocols to assist the new Resident’s transition into the community.
• Coordinates event details with Associates in other departments.
• Encourages teamwork through cooperative interaction with Associates in other departments.
• Maintains a positive and professional image through action and dress.
• Maintains inventory of marketing collateral and materials.
• Performs other duties as assigned.

Skills

Customer service

Public relations

Leasing & sales

Patience & tact

Team oriented

Education

High School Diploma

Tools

Microsoft Office

Job description

True Connection Communities in Plano, TX, is seeking a Move-in Coordinator Senior Living to ensure a smooth transition for new residents and to support the Sales Director and Maintenance teams. This role operates Tuesday through Saturday and focuses on delivering exceptional service.

You will assist with tours, inquiries, events, and community outreach, while preparing reports and participating in sales meetings. The position emphasizes teamwork and professional conduct.