Move-In Concierge – Senior Living, Flexible Scheduling

Integral Senior Living; Agoura Hills (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling options with full‑

Paid time off and Holidays (full-time)

Comprehensive benefits: health, dental

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Job summary

Integral Senior Living is seeking a Move-In Coordinator to guide new residents through a smooth transition into their apartment and community. You will welcome residents, coordinate move-in logistics, and ensure a warm, seamless first days with orientation and Welcome gifts.

Ideal candidates have customer service or hospitality experience, familiarity with Windows/Office tools, and an ability to coordinate with multiple teams. This is a full-time, on-site role at California communities.

Qualifications

• Associates degree preferred.
• One year of experience in customer service or hospitality.
• Senior Living / Multi-Family / New Home experience is a plus.
• Proficiency with Microsoft Windows and Office (Word/Outlook/Excel) and basic email/internet; familiarity with client tracking and design software.

Responsibilities

• Greets prospective residents during leasing to build rapport and trust.
• Assists pre-leased residents with apartment access and measurements.
• Attends daily stand-up meetings and communicates move-in schedules to all departments.
• Ensures apartments are ready, completes punch list and final cleaning check.
• Conducts final move-in walkthrough and places resident handbook in apartment.
• Coordinates move-in with resident and mover to ensure a smooth process, including entry routes and elevator use.
• Welcomes new residents and provides orientation to community and apartment; hands over keys and essentials.
• Delivers a welcome gift and meal on move-in day; coordinates initial 1–3 days activities with ambassadors.
• Reviews Celebrations calendar and introduces FitCamp Trainer; performs other duties as assigned.

Skills

Customer service

Hospitality

Education

Associates degree preferred

Tools

Microsoft Windows

Word

Outlook

Excel

Job description

Integral Senior Living is seeking a Move-In Coordinator to guide new residents through a smooth transition into their apartment and community. You will welcome residents, coordinate move-in logistics, and ensure a warm, seamless first days with orientation and Welcome gifts.

Ideal candidates have customer service or hospitality experience, familiarity with Windows/Office tools, and an ability to coordinate with multiple teams. This is a full-time, on-site role at California communities.