Move Consultant: Inbound Sales & Caring Customer Service

TWO MEN AND A TRUCK®

Charlotte (NC)

On-site

USD 25,000 - 30,000

Full time

14 days+

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Job summary

TWO MEN AND A TRUCK® Charlotte, NC is hiring a Move Consultant to handle inbound sales and customer service. You’ll guide clients through their moving experience, provide quotes, and walk them through the process with care and clarity.

Ideal candidates are strong communicators who stay composed on the phone, listen with empathy, and can multitask while using our software. A high school diploma and 1+ year of related experience are required.

Qualifications

1+ year of customer service or inside sales experience.
High school diploma or GED (associate’s degree is a plus).
Basic computer skills (we’ll train you on our software).
Must be willing to submit to a pre-employment background check and random drug screens.

Responsibilities

Answer inbound calls (no cold calling) from customers looking to schedule a move
Build rapport quickly — ask the right questions and listen with empathy
Provide accurate quotes and walk customers through the process
Input customer info into our system while you talk (multitasking is key!)
Ask for the sale — clearly and confidently, without being pushy
Follow up to ensure everything goes smoothly before and after the move
Stay informed on our services, promotions, and systems so you can offer the best solutions
Support your team — because we win together