Customer Sales Representative

TWO MEN AND A TRUCK®; Livonia (MI); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Base pay of $14/hour

Monthly Commission and bonuses

Health insurance

Career advancement opportunities

Job summary

A leading moving service company in Livonia, Michigan, is hiring customer-focused individuals. In this role, you will leverage your sales skills to provide exceptional service and build customer relationships. Candidates should possess strong communication skills, a high school diploma, and at least 1 year of customer service experience. The position includes competitive pay, commission opportunities, and benefits, all within a fast-paced work environment.

Qualifications

• At least 1 year of sales and/or customer service experience.
• Confidence to initiate customer contact and comfortable asking for the sale.
• Willing to submit to pre-employment background check and drug screen.

Responsibilities

• Provide outstanding customer service on all calls and online inquiries.
• Recommend moving services and products based on cost and availability.
• Input information into internal software to provide accurate estimates.

Skills

Excellent customer service skills

Effective listening and communication

Multi-tasking

Creative problem-solving

Organizational skills

Bilingual

Education

High school diploma or GED

Associate degree in a related field preferred

Job description

TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

• Base pay of $14/hour
• Monthly Commission and bonuses
• Health insurance, and other benefits available
• Career advancement opportunities

What You’ll Do

• Provide outstanding customer service on all calls and online inquiries
• Recommend moving services and products based on cost, availability, and customer specifications
• Input information into internal move software to provide accurate moving estimates and schedule moves
• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
• Prepare move-related paperwork and documents
• All other duties as assigned

What We’re Looking For

• High school diploma or GED; Associate degree in a related field preferred
• At least 1 year of sales and/or customer service experience
• Excellent customer service skills: effective listening and communication
• Ability to multi-task and enter customer data into move software while on the phone
• Confidence to initiate customer contact and comfortable asking for the sale
• Willing to submit to pre-employment background check and drug screen
• Creative problem-solving skills
• Exceptional organization and time management skills
• Strong team player who works productively with a wide range of people and personalities
• Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
• Bilingual is a plus

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Livonia, Michigan. The employer at this location is EMH Ventures I, Inc.