Mountain Resort Bell Desk Concierge

Front Operations; Alaska; On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

Starting wage $16 per hour

Employee housing

Flexible schedules

Paid time off

Free Mountain Pass

Employee discounts

Medical, Dental, Vision

401(k)

Job summary

Alyeska Resort in Girdwood, Alaska seeks Bell Desk Staff to ensure guests receive a warm, welcoming first impression and a remarkable stay.

You will escort guests to rooms, assist with hand luggage, share information about services and local attractions, explain room features, and handle luggage transfers.

This full-time role offers $16.00 per hour, year-round and seasonal schedules, employee housing, paid time off, and other resort perks.

Qualifications

• Must be at least 21 years old with a valid US driver’s license.
• High school diploma or GED.
• One to three months related experience; prior hotel or tourism experience preferred.

Responsibilities

• Escort guests to rooms and assist with hand luggage.
• Provide information about resort services, local attractions, and events.
• Explain room features and how to use TV, safe, locks, and telephone.
• Transfer guest luggage and arrange for freight or mail shipments.
• Supply guests with travel information and directions.
• Greet arriving and departing guests and answer inquiries.
• Park guest vehicles in the valet area.

Skills

Customer service

Communication

Hospitality

Education

High school diploma or GED

Job description

Alyeska Resort in Girdwood, Alaska seeks Bell Desk Staff to ensure guests receive a warm, welcoming first impression and a remarkable stay.

You will escort guests to rooms, assist with hand luggage, share information about services and local attractions, explain room features, and handle luggage transfers.

This full-time role offers $16.00 per hour, year-round and seasonal schedules, employee housing, paid time off, and other resort perks.