Bell Desk Agent: Elevate Guests & Luggage in Alaska

Alyeska Resort; Anchorage (AK); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee housing

Flexible schedules

Paid time off & holidays

Free Mountain Pass for employees and 


Employee discounts on lodging, dining,

Medical, Dental, and Vision Insurance

401(k)

Job summary

Alyeska Resort in Girdwood, Alaska, invites energetic Bell Desk Staff to welcome guests and set the tone for a memorable stay. You'll escort guests, help with luggage, provide information about services and local opportunities, and assist with room features.

This role offers a starting wage from $16 per hour, employee housing, flexible schedules, paid time off, health benefits, retirement plans, and other staff perks.

Qualifications

• Must be at least 21 years old and have a valid US Driver’s License.
• High school diploma or GED; one to three months of related experience and/or training.
• Prior experience in hotel or tourism industry preferred.

Responsibilities

• Escort incoming hotel guests to rooms, assist with hand luggage, and offer information pertaining to available services and facilities of Resort, local points of interest, and events.
• Explain features of room such as the operation of television, safe, locks, and how to place telephone calls.
• Transfer guest luggage, trunks, packages, and other baggage to guest room or loading area.
• Arrange for outgoing freight, express or mail shipments, computes charges, tags article, and records information, such as addressee, addressor, carrier, and charges, on specified forms.
• Supply guests with travel information such as transportation rates, routes, and schedules.
• Greet arriving and departing guests and answer inquiries or direct to proper person.
• Inspect guest room to ensure furnishings are in order and supplies are adequate.
• Deliver messages and run errands; deliver packages, suitcases, and trunks.
• Park guest vehicles in Valet lot.

Education

High school diploma or GED

Job description

Alyeska Resort in Girdwood, Alaska, invites energetic Bell Desk Staff to welcome guests and set the tone for a memorable stay. You'll escort guests, help with luggage, provide information about services and local opportunities, and assist with room features.

This role offers a starting wage from $16 per hour, employee housing, flexible schedules, paid time off, health benefits, retirement plans, and other staff perks.