Bell Desk Staff

Alyeska Resort; Anchorage (AK); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee housing

Flexible schedules

Paid time off & holidays

Free Mountain Pass for employees and 


Employee discounts on lodging, dining,

Medical, Dental, and Vision Insurance

401(k)

Job summary

Alyeska Resort in Girdwood, Alaska, invites energetic Bell Desk Staff to welcome guests and set the tone for a memorable stay. You'll escort guests, help with luggage, provide information about services and local opportunities, and assist with room features.

This role offers a starting wage from $16 per hour, employee housing, flexible schedules, paid time off, health benefits, retirement plans, and other staff perks.

Qualifications

• Must be at least 21 years old and have a valid US Driver’s License.
• High school diploma or GED; one to three months of related experience and/or training.
• Prior experience in hotel or tourism industry preferred.

Responsibilities

• Escort incoming hotel guests to rooms, assist with hand luggage, and offer information pertaining to available services and facilities of Resort, local points of interest, and events.
• Explain features of room such as the operation of television, safe, locks, and how to place telephone calls.
• Transfer guest luggage, trunks, packages, and other baggage to guest room or loading area.
• Arrange for outgoing freight, express or mail shipments, computes charges, tags article, and records information, such as addressee, addressor, carrier, and charges, on specified forms.
• Supply guests with travel information such as transportation rates, routes, and schedules.
• Greet arriving and departing guests and answer inquiries or direct to proper person.
• Inspect guest room to ensure furnishings are in order and supplies are adequate.
• Deliver messages and run errands; deliver packages, suitcases, and trunks.
• Park guest vehicles in Valet lot.

Education

High school diploma or GED

Job description

Do you have a knack for anticipating guests' needs and exceeding their expectations? Do you thrive in a role where you're constantly interacting with people and building meaningful connections? If you take pride in your craft and want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you!

We’re looking for Bell Desk professionals to join our team in Girdwood, Alaska.

What You’ll Do

As a Bell Desk Staff you'll play an essential role in providing a great first impression and setting the table for guests to have a remarkable stay.

Your Responsibilities Will Include

• Escort incoming hotel guests to rooms, assists with hand luggage, and offer information pertaining to available services and facilities of Resort, local points of interest, and events.
• Explain features of room such as the operation of television, safe, locks, and how to place telephone calls.
• Transfer guest luggage, trunks, packages, and other baggage to guest room or loading area.
• Arrange for outgoing freight, express or mail shipments, computes charges, tags article, and records information, such as addressee, addressor, carrier, and charges, on specified forms.
• Supply guests with travel information such as transportation rates, routes, and schedules.
• Greet arriving and departing guests and answer inquiries or direct to proper person.
• Inspect guest room to ensure furnishings are in order and supplies are adequate.
• Deliver messages and run errands; deliver packages, suitcases, and trunks.
• Park guest vehicles in Valet lot.

What We Offer

• Starting Wage: From $16 per hour
• Employee Housing for a small fee live and play where you work
• Flexible work schedules – year-round & seasonal positions available
• Paid time off & holidays
• Free Mountain Pass for employees and qualified dependents
• Employee discounts on resort lodging, dining, and spa services
• Medical, Dental, and Vision Insurance
• 401(k)

What We Need

• Must be at least 21 years of age and have valid US Driver’s License (with clean driving record).
• High school diploma or general education degree (GED); one to three months of related experience and/or training.
• Prior experience in hotel or tourism industry preferred.

What To Expect

• Be on alert and at times, on your feet for long periods, including nights, weekends, and holidays.
• Work in a fast-paced, high-energy resort environment.
• Adapt to seasonal changes around the resort and special events.

About Alyeska Resort

Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure!

If you’re ready to bring your passion for safety and security to Alyeska Resort, apply today and begin your adventure in the heart of Alaska!

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.