Front Desk: Guest Experience Pro with Flexible Schedules

Holland America-Princess (Holland America Dawson City Inn); Alaska; On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Housing available for a small fee

Flexible work schedules

Paid time off

Free mountain pass for employees

Employee discounts on lodging, dining,

Medical, Dental, and Vision Insurance

401(k)

Job summary

Alyeska Resort in Girdwood, Alaska is seeking a Front Desk Agent to deliver outstanding guest experiences in a fast-paced environment. The position pays $19.00 per hour and offers a supportive team, flexible schedules, and employee benefits.

You will register guests, handle check-in/out, answer inquiries, coordinate with guest services, and build knowledge of resort activities. Strong communication and computer skills are essential; prior front desk experience is preferred.

Qualifications

• Ability to communicate with guests of all ages and levels of staff.
• Computer literacy is required.
• Previous front desk experience preferred.

Responsibilities

• Complete guest registration and check out processes.
• Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
• Provide constant and consistent communications with guest services and the Front Office Manager.
• Maintain familiarity with operations of Bell Desk, Front Desk, Night Audit, Recreation and Reservations including hotel computer system.
• Develop a strong knowledge of Resort activities, Girdwood Valley activities, and other points of interest to guests.

Skills

Communication

Computer literacy

Front desk experience

Tools

Hotel computer system

Job description

Alyeska Resort in Girdwood, Alaska is seeking a Front Desk Agent to deliver outstanding guest experiences in a fast-paced environment. The position pays $19.00 per hour and offers a supportive team, flexible schedules, and employee benefits.

You will register guests, handle check-in/out, answer inquiries, coordinate with guest services, and build knowledge of resort activities. Strong communication and computer skills are essential; prior front desk experience is preferred.