Mortgage Loan Servicing Specialist

National Bank Of Commerce; Superior (WI); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

HSA contributions

Flexible spending accounts

401(k) with employer match

Paid time off

Paid holidays

Volunteer time off

Life insurance

Disability insurance

Wellness incentive

Employee assistance program

Job summary

National Bank of Commerce in Superior, WI is seeking a Mortgage Loan Servicer to provide accurate servicing and post-closing support for the mortgage portfolio. You will maintain loan records, process payments and servicing transactions, and manage escrow accounts, insurance, taxes, PMI, and flood requirements.

You’ll research discrepancies, monitor loans through stages, compile reports, and assist with regulatory filings while upholding NBC’s standards of accuracy, accountability, and customer

Qualifications

• Associate degree or 2 years of related experience
• Strong, professional interpersonal and communication skills
• Ability to adapt to changing priorities in a fast-paced environment
• Commitment to accuracy, quality and efficiency
• Strong analytical and problem-solving abilities
• Proficiency in math calculations (rates, interest, percentages)

Responsibilities

• Provide accurate servicing and post-closing support for NBC’s mortgage loan portfolio.
• Maintain loan records, process payments and servicing transactions.
• Manage escrow accounts, insurance, taxes, PMI, and flood insurance requirements.
• Research and resolve account discrepancies and monitor loans in various stages.
• Prepare and review regulatory reports and assist with HMDA reporting.
• Ensure compliance with bank policies and applicable state/federal regulations.

Skills

Interpersonal skills

Verbal & written communication

Teamwork

Quality & efficiency

Self-motivation

Analytical thinking

Math proficiency

Adaptability

Company values alignment

Education

Associate degree or 2 years related experience

Job description

National Bank of Commerce in Superior, WI is seeking a Mortgage Loan Servicer to provide accurate servicing and post-closing support for the mortgage portfolio. You will maintain loan records, process payments and servicing transactions, and manage escrow accounts, insurance, taxes, PMI, and flood requirements.

You’ll research discrepancies, monitor loans through stages, compile reports, and assist with regulatory filings while upholding NBC’s standards of accuracy, accountability, and customer