Mortgage Loan Servicer — Precision, Growth & Benefits

NATIONAL BANK OF COMMERC; Superior (WI); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

HSA

401(k) match

Paid time off

Floating holidays

Life insurance

Short/Long-term disability

Job summary

National Bank of Commerce is seeking a Mortgage Loan Servicer to provide accurate and timely servicing and post-closing support for its mortgage portfolio. You will maintain loan records, process payments, and manage escrow accounts, taxes, insurance and related requirements across Wisconsin.

The role involves resolving discrepancies, computing metrics, and ensuring data integrity through the loan lifecycle.

Qualifications

• Associate degree in a related field or two years of relevant experience.
• Professionalism, discretion, and strong interpersonal skills.
• Strong verbal and written communication skills.
• Positive team-oriented attitude with the ability to adapt to changing priorities in a fast-paced environment.
• Ability to meet performance goals while maintaining accuracy, quality and efficiency.
• Self-motivated with ability to work independently and navigate evolving situations.
• Strong analytical, problem-solving and critical-thinking skills.
• Proficiency in mathematical calculations, including interest, rates, ratios and percentages.
• Commitment to NBC's core values of Respect, Integrity, Teamwork, and Accountability.

Responsibilities

• Provide accurate and timely servicing and post-closing support for NBC’s mortgage loan portfolio.
• Maintain loan records, process payments and servicing transactions.
• Manage escrow accounts, insurance, taxes, PMI and flood insurance requirements.
• Ensure integrity of loan data throughout the loan lifecycle.
• Research and resolve account discrepancies and monitor loans in various stages.
• Prepare and review operational and regulatory reports; support investor and credit bureau reporting.
• Perform account reconciliations and audits; assist with HMDA reporting and adverse action file maintenance.

Job description

National Bank of Commerce is seeking a Mortgage Loan Servicer to provide accurate and timely servicing and post-closing support for its mortgage portfolio. You will maintain loan records, process payments, and manage escrow accounts, taxes, insurance and related requirements across Wisconsin.

The role involves resolving discrepancies, computing metrics, and ensuring data integrity through the loan lifecycle.