Mortgage Loan Processor - On-Site, Impactful Homebuying

International Executive Service Corps; Cincinnati (OH); On-site; USD 58,000 - 61,000; Full time

Job summary

NVR Mortgage is seeking a customer-focused Loan Processor to work directly with homebuyers from Ryan Homes, NVHomes and Heartland Homes. You will coordinate between borrowers, the sales team and underwriting to ensure a smooth, accurate mortgage experience.

This on-site role requires strong communication, attention to detail and the ability to manage multiple loan files from intake to closing. NVR offers a respectful, empowering environment and opportunities for professional development.

Qualifications

• Excellent customer service, and strong oral and written communication skills.
• Strong organization skills, attention to detail, and ability to multi-task.
• At least 2 years of experience processing loans, preferred
• Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred

Responsibilities

• Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers
• Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process
• Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages
• Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
• Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department

Skills

Customer service

Communication

Organization

Loan processing

Job description

NVR Mortgage is seeking a customer-focused Loan Processor to work directly with homebuyers from Ryan Homes, NVHomes and Heartland Homes. You will coordinate between borrowers, the sales team and underwriting to ensure a smooth, accurate mortgage experience.

This on-site role requires strong communication, attention to detail and the ability to manage multiple loan files from intake to closing. NVR offers a respectful, empowering environment and opportunities for professional development.