Mortgage Loan Processor — Enable Homeownership Journeys

NVR, Inc.; Fairfax (VA); On-site; USD 55,000 - 65,000; Full time

Job summary

NVR Mortgage is seeking a patient, detail‑oriented Loan Processor to support homebuyers across Ryan Homes, NVHomes and Heartland Homes. You will coordinate with borrowers, sales teams, and underwriting to ensure a seamless loan experience.

Responsibilities include managing multiple loan files, collecting information, ordering exhibits, and ensuring timely processing before closing. Strong communication and attention to detail are essential to support families toward home ownership.

Qualifications

• Excellent customer service and strong communication skills.
• Strong organization skills and ability to multi-task.
• At least 2 years of experience processing loans (preferred).
• Working knowledge of real estate documentation, underwriting policies, compliance and procedures (preferred).

Responsibilities

• Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers
• Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process
• Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages
• Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
• Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Job description

NVR Mortgage is seeking a patient, detail‑oriented Loan Processor to support homebuyers across Ryan Homes, NVHomes and Heartland Homes. You will coordinate with borrowers, sales teams, and underwriting to ensure a seamless loan experience.

Responsibilities include managing multiple loan files, collecting information, ordering exhibits, and ensuring timely processing before closing. Strong communication and attention to detail are essential to support families toward home ownership.