Mortgage Loan Processor – Customer-Focused Home Financing

International Executive Service Corps; Tampa (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

NVR Mortgage is seeking a motivated Loan Processor to work with homebuyers from Ryan Homes, NVHomes and Heartland Homes. You will act as a liaison between borrowers, the sales team, and underwriting to ensure a smooth, customer-focused home buying experience.

You will manage multiple loan files, gather required documents, and help guide customers through the loan process from application to closing, maintaining frequent communication and delivering exceptional service.

Qualifications

• Excellent customer service, and strong oral and written communication skills.
• Strong organization skills, attention to detail, and ability to multi-task
• At least 2 years of experience processing loans, preferred
• Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred

Responsibilities

• Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers
• Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process
• Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages
• Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
• Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department

Skills

Customer service

Communication

Organization

Multi-tasking

Loan processing experience

Job description

NVR Mortgage is seeking a motivated Loan Processor to work with homebuyers from Ryan Homes, NVHomes and Heartland Homes. You will act as a liaison between borrowers, the sales team, and underwriting to ensure a smooth, customer-focused home buying experience.

You will manage multiple loan files, gather required documents, and help guide customers through the loan process from application to closing, maintaining frequent communication and delivering exceptional service.