Mortgage Loan Processor — Help Families Buy Homes

NVR, Inc.; Tampa (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

NVR Mortgage is seeking a detail‑oriented Loan Processor to work with homebuyers across the Ryan Homes, NVHomes and Heartland Homes brands. You will liaise between borrowers, the sales team and underwriting to ensure a smooth, accurate loan experience.

A strong customer service focus and financial background will help you support families through the homeownership journey. The role emphasizes proactive communication, file management, and collaboration with mortgage staff to move loans from

Qualifications

• Excellent customer service and strong oral and written communication.
• Strong organization, attention to detail, and ability to multi-task.
• At least 2 years of experience processing loans, preferred.
• Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred.

Responsibilities

• Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers
• Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process
• Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages
• Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
• Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department

Skills

Loan processing

Customer service

Communication

Organization

Multi-tasking

Job description

NVR Mortgage is seeking a detail‑oriented Loan Processor to work with homebuyers across the Ryan Homes, NVHomes and Heartland Homes brands. You will liaise between borrowers, the sales team and underwriting to ensure a smooth, accurate loan experience.

A strong customer service focus and financial background will help you support families through the homeownership journey. The role emphasizes proactive communication, file management, and collaboration with mortgage staff to move loans from