Mortgage Loan Processor - On-Site, Customer-Focused

NVR, Inc.

Frederick (MD)

On-site

USD 55,000 - 65,000

Full time

14 days+

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Job summary

NVR, Inc. is seeking a Loan Processor for its NVR Mortgage offices in Maryland. You will work directly with homebuyers from Ryan Homes, NVHomes and Heartland Homes, acting as a liaison between borrowers, the sales team, and underwriting to ensure a smooth experience.

This on-site role requires strong customer service, organization, and loan-processing knowledge to manage files, collect data, and coordinate closings. Compensation ranges from $55,000 to $65,000 per year.

Qualifications

Excellent customer service and strong written communication skills.
Strong organization and ability to multitask.
At least 2 years of experience processing loans, preferred.
Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred.

Responsibilities

Positively impact the customer experience with frequent communication and exceptional service to homebuyers.
Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the loan process.
Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages.
Set up loan files, order exhibits (VOE, VOD, credit report), and follow up on submitted and pending loans.
Coordinate closing paperwork, ensure accuracy and completeness of loan files before passing to the closing department.