Mortgage Loan Processor - Customer-Focused Home Financing

International Executive Service Corps; Norcross (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

NVR Mortgage seeks a driven Loan Processor to support homebuyers in the Norcross area. You will collaborate with Ryan Homes, NVHomes and Heartland Homes teams to guide clients through the mortgage process with clear communication and a service-first mindset.

Responsibilities include coordinating loan files, ordering required exhibits, and ensuring accuracy before closing. Ideal candidates have 2+ years of loan processing and solid knowledge of real estate documentation.

Qualifications

• Excellent customer service, and strong oral and written communication skills.
• Strong organization skills, attention to detail, and ability to multi-task.
• At least 2 years of experience processing loans, preferred.
• Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred.

Responsibilities

• Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers.
• Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process.
• Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages.
• Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
• Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department.

Skills

Customer service

Communication

Organization

Detail oriented

Multi-tasking

Loan processing

Job description

NVR Mortgage seeks a driven Loan Processor to support homebuyers in the Norcross area. You will collaborate with Ryan Homes, NVHomes and Heartland Homes teams to guide clients through the mortgage process with clear communication and a service-first mindset.

Responsibilities include coordinating loan files, ordering required exhibits, and ensuring accuracy before closing. Ideal candidates have 2+ years of loan processing and solid knowledge of real estate documentation.