Mortgage Client Solutions Specialist

Fairygodboss; City of Albany (NY); Hybrid; USD 38,000 - 75,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

401(k) with PNC match

Paid time off & holidays

Job summary

PNC is hiring a Client Solution Specialist in the Mortgage Home Lending Center. The role focuses on sales, service, and execution support for client relationships, with documentation gathering and processing responsibilities.

Occasional in-office presence may be required; remote work is possible in select locations. Base salary ranges from $37,500 to $75,000, varying by location, market data, and individual skills, with comprehensive benefits and opportunities within the Mortgage Home Lending

Qualifications

• Typically requires 3+ years experience.
• Associates or equivalent degree; military considered.
• Knowledge of regulatory and processing standards.

Responsibilities

• Provides sales, service and execution support for new and ongoing client relationships.
• Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy.
• Performs common processing and ensures compliance with standard regulations and processes.
• Acts as a point of contact for clients, client teams or service partners and escalates client implementation and servicing issues as necessary.
• Initiates, updates and verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed.
• May perform general administrative support.

Skills

Client Counseling

Client Relationship Building

Customer Focused

Managing Risk

Results-Oriented

Effective Communications

Education

Associates

Job description

PNC is hiring a Client Solution Specialist in the Mortgage Home Lending Center. The role focuses on sales, service, and execution support for client relationships, with documentation gathering and processing responsibilities.

Occasional in-office presence may be required; remote work is possible in select locations. Base salary ranges from $37,500 to $75,000, varying by location, market data, and individual skills, with comprehensive benefits and opportunities within the Mortgage Home Lending