Morning Member Services Specialist | Flexible Hours

YMC; Lexington (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

FREE city-wide YMCA membership

Discounted Program Fees

Flexible Work Schedules

Training Opportunities

Job summary

YMCA in Lexington, KY is hiring a Member Service Staff for early morning shifts from 5:15 to 9:00 am. The role focuses on customer service, membership sales and changes, program registrations, tours of the facility, and serving as a liaison between members and staff.

You will greet members, manage registrations, balance daily tasks, and help keep the Y a welcoming, safe place with positive relationships. Certifications in first aid and CPR are welcomed and training is provided.

Qualifications

• Strong customer service skills and multi-tasking ability.
• Certification in 1st Aid and CPR/AED within 30 days (YMCA provides training).
• Ability to learn YMCA programs and policies, and communicate effectively.

Responsibilities

• Greet members and guests and provide information on services.
• Handle membership sales/changes and updates.
• Assist with program/class registrations and cancellations.
• Give tours and respond to inquiries.
• Support daily operations and maintain a clean, welcoming area.

Skills

Greet members

Membership sales

Facility tours

Program registration

Customer service

Customer relations

Clean workspace

Office equipment

Tools

Fax machine

Copier

Time clock

Credit card machine

Job description

YMCA in Lexington, KY is hiring a Member Service Staff for early morning shifts from 5:15 to 9:00 am. The role focuses on customer service, membership sales and changes, program registrations, tours of the facility, and serving as a liaison between members and staff.

You will greet members, manage registrations, balance daily tasks, and help keep the Y a welcoming, safe place with positive relationships. Certifications in first aid and CPR are welcomed and training is provided.