Morning Member Experience Associate

YMCA of Central New York; New York (NY); On-site; USD 17,000 - 25,000; Part time

Job summary

YMCA is seeking a part-time Membership Service Representative for morning shifts. You will greet members, sell memberships, register for programs, answer phones and maintain member records with accuracy.

The role emphasizes friendly service, data entry, and adherence to YMCA policies. Responsibilities include processing payments, providing program information, supporting retention efforts, and assisting in ongoing desk improvements.

Qualifications

• High School Diploma or equivalent.
• Prefer a minimum of one year in customer service.

Responsibilities

• Greet members and visitors professionally; assist with tours and programs.
• Process memberships and program registrations; answer phones.
• Maintain member data and process payments per cash handling procedures.
• Provide information on schedules, costs, wait lists and services; support member retention.

Skills

Customer service

People skills

Communication

Cash handling

Data entry

Education

High school diploma

Tools

Microsoft Office

Database software

Job description

YMCA is seeking a part-time Membership Service Representative for morning shifts. You will greet members, sell memberships, register for programs, answer phones and maintain member records with accuracy.

The role emphasizes friendly service, data entry, and adherence to YMCA policies. Responsibilities include processing payments, providing program information, supporting retention efforts, and assisting in ongoing desk improvements.