Member Services Specialist – Free Club Membership

ComForCare Home Care (Raleigh, NC); Saint Paul (MN); Presencial; USD 19 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Resumo da oferta

Planet Fitness - PF Baseline Fitness in Saint Paul, MN is seeking a Customer Service Representative to greet members, answer questions, and provide a superior guest experience at the front desk. You will handle tours, sign-ups, cancellations, and member account updates, while maintaining a clean, welcoming club environment and delivering outstanding service to members and guests.

The role emphasizes listening, problem solving, diplomacy, and clear communication with both customers and team

Qualificações

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsabilidades

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks.
• Answering phone calls in a polite and friendly manner to assist with questions or concerns.
• Taking info calls and tours
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
• Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.

Conhecimentos

Customer service

Communication

Problem solving

Listening

Descrição da oferta de emprego

Planet Fitness - PF Baseline Fitness in Saint Paul, MN is seeking a Customer Service Representative to greet members, answer questions, and provide a superior guest experience at the front desk. You will handle tours, sign-ups, cancellations, and member account updates, while maintaining a clean, welcoming club environment and delivering outstanding service to members and guests.

The role emphasizes listening, problem solving, diplomacy, and clear communication with both customers and team