Monetization Operations Lead: Tooling & Automation

DICK'S Sporting Goods, Inc.; United States; Remote; USD 95,000 - 159,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a skilled professional to own workflow design and optimize end-to-end campaign and revenue processes.

You will map workflows, identify inefficiencies, and drive automation across planning, trafficking, and reporting while owning CRM, OMS, and inventory systems. The role requires extensive experience with CRM/OMS platforms, data governance, and BI tools to scale operations and minimize manual work.

Qualifications

• Bachelor's degree in business or related field required.
• 7–10 years experience in ad operations, revenue operations, or marketing tech.
• Strong experience with CRM systems, OMS, workflow automation, and data systems.
• Experience with eCommerce, Retail Media Network, and analytics tools (Adobe Analytics/BI).
• Experience with CRM and OMS platforms (e.g., Salesforce, Operative).
• Experience with BI and reporting tools (Tableau, Power BI).

Responsibilities

• Own workflow design and process optimization.
• Map and standardize end-to-end campaign and revenue workflows.
• Identify inefficiencies and reduce manual work.
• Drive consistency across teams and processes.
• Own CRM (Salesforce), OMS, and inventory management systems.
• Build automation across planning, trafficking, and reporting workflows.
• Partner with engineering on integrations and system scalability.
• Ensure data integrity and governance across systems.

Skills

CRM systems

OMS

Workflow automation

Data governance

Excel

Web analytics

Education

Bachelor's Degree in Business or related subject

Tools

Salesforce

Operative

Adobe Analytics

Tableau

Power BI

Excel

Job description

DICK'S Sporting Goods, Inc. is seeking a skilled professional to own workflow design and optimize end-to-end campaign and revenue processes.

You will map workflows, identify inefficiencies, and drive automation across planning, trafficking, and reporting while owning CRM, OMS, and inventory systems. The role requires extensive experience with CRM/OMS platforms, data governance, and BI tools to scale operations and minimize manual work.