Mobility Rental Concierge — Fast-Paced Customer Service

Hertz; Nashville (TN); On-site; USD 21,593 - 30,754; Full time

Job summary

Hertz is looking for a Mobility Specialist to provide an exceptional rental car experience to Lyft and Uber drivers in Nashville, TN. This role involves direct customer service, assisting with reservations, and ensuring vehicles are ready for pick-up. Candidates must possess strong communication skills and the ability to work in a fast-paced environment.

The ideal applicant will have a valid driver's license and should be able to manage multiple tasks while maintaining professionalism. Starting wage is $19.00 per hour with opportunities for flexible shifts.

Qualifications

• Previous customer service experience.
• Ability to work in a fast-paced environment.
• Must have a valid driver's license.

Responsibilities

• Ensure optimal operational efficacies to provide customers the best rental car experience.
• Assist customers with rental inquiries about the Hertz/Lyft/Uber Rental Car Program.
• Ensure vehicles are prepared for customer pick-up including cleaning and inspections.

Skills

Customer service resolution practices

Excellent communication techniques

Organizational skills

Time management skills

Interpersonal skills

Job description

Hertz is looking for a Mobility Specialist to provide an exceptional rental car experience to Lyft and Uber drivers in Nashville, TN. This role involves direct customer service, assisting with reservations, and ensuring vehicles are ready for pick-up. Candidates must possess strong communication skills and the ability to work in a fast-paced environment.

The ideal applicant will have a valid driver's license and should be able to manage multiple tasks while maintaining professionalism. Starting wage is $19.00 per hour with opportunities for flexible shifts.