Mobility Specialist: Fast, Driver‑Focused Rentals

Hertz; Union (NJ); On-site; USD 20,664 - 23,419; Full time

Job summary

Hertz is seeking a Mobility Specialist in Union, New Jersey, to enhance the rental car experience for Lyft and Uber drivers. This role involves providing top-notch customer service while managing rental reservations and ensuring vehicle readiness.

The ideal candidate will have strong communication skills, experience in customer service, and the ability to thrive in a fast-paced environment. A valid driver’s license is required. The position offers a wage of $15.92 per hour.

Qualifications

• Ability to work in a fast-paced environment.
• Demonstrated professionalism, enthusiasm, and outstanding communication skills.
• Previous customer service experience required.
• Strong time-management and organizational skills.
• Valid driver’s license with an acceptable driving record.

Responsibilities

• Facilitate the fastest rental car experience for Lyft and/or Uber drivers.
• Assist customers in making rental reservations and post-rental inquiries.
• Ensure vehicles are prepared for pick-up and checked for damage.
• Maximize revenue opportunities with customers.

Skills

Customer service resolution practices

Excellent communication techniques

Sales management/coaching ability

Organizational and time-management skills

Ability to work in a fast-paced environment

Job description

Hertz is seeking a Mobility Specialist in Union, New Jersey, to enhance the rental car experience for Lyft and Uber drivers. This role involves providing top-notch customer service while managing rental reservations and ensuring vehicle readiness.

The ideal candidate will have strong communication skills, experience in customer service, and the ability to thrive in a fast-paced environment. A valid driver’s license is required. The position offers a wage of $15.92 per hour.