Ride-Share Mobility Specialist – Sales & Service

Hertz; Nashville (TN); On-site; USD 21,593 - 30,754; Part time

Job summary

Hertz is looking for a Mobility Specialist in Nashville, TN to enhance the rental car experience for Lyft and Uber drivers. The role emphasizes excellent customer service, communication skills, and the ability to work in a fast-paced environment.

Key responsibilities include assisting with reservations, addressing customer inquiries, and preparing vehicles for pick-up. Applicants must possess a valid driver's license and demonstrate strong organizational skills.

Qualifications

• Ability to work in a fast-paced environment with various tasks.
• Must have a valid driver's license with an acceptable driving record.
• Demonstrate good written and oral communication skills.

Responsibilities

• Ensure optimal operational efficacies for the best rental experience.
• Assist customers with creating reservations and processing rentals.
• Communicate the Hertz/Lyft/Uber Rental Car Program and procedures.

Skills

Customer service resolution practices

Excellent communication techniques

Sales Management/Coaching ability

Organizational and time management skills

Ability to work flexible shifts

Willingness to work outdoors in all conditions

Job description

Hertz is looking for a Mobility Specialist in Nashville, TN to enhance the rental car experience for Lyft and Uber drivers. The role emphasizes excellent customer service, communication skills, and the ability to work in a fast-paced environment.

Key responsibilities include assisting with reservations, addressing customer inquiries, and preparing vehicles for pick-up. Applicants must possess a valid driver's license and demonstrate strong organizational skills.