Mobility Equipment Care Specialist

Numotion; Vancouver (WA); Sur place; USD 27 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401k

Life insurance

Résumé du poste

Numotion in Vancouver, WA is seeking a detail-oriented Customer Care Specialist to support equipment requests and insurance coordination. The role emphasizes accurate data entry, timely order processing, and responsive communication with customers to move orders efficiently.

Applicants should have a high school diploma and at least one year of customer service experience. The position offers competitive hourly pay and comprehensive benefits, with a focus on helping customers access mobility

Qualifications

• High school diploma or GED required.
• Minimum one year of customer service experience.

Responsabilités

• Assists customers with new equipment requests and collects demographics.
• Verifies insurance/funding eligibility and communicates financial responsibilities.
• Enters orders into the processing system and tracks progress to completion.
• Responds to inquiries and resolves issues to improve satisfaction and speeds.
• Coordinates scheduling for evaluations and adjustments.
• Adheres to confidentiality and Numotion policies.

Connaissances

Customer service

Communication skills

Organization

Multitasking

MS Word, Excel, Outlook

Formation

High school diploma or GED

Outils

MS Word

Excel

PowerPoint

Outlook

Description du poste

Numotion in Vancouver, WA is seeking a detail-oriented Customer Care Specialist to support equipment requests and insurance coordination. The role emphasizes accurate data entry, timely order processing, and responsive communication with customers to move orders efficiently.

Applicants should have a high school diploma and at least one year of customer service experience. The position offers competitive hourly pay and comprehensive benefits, with a focus on helping customers access mobility