Mobile Wireless Sales Pro: Stock & Growth Benefits

T-MOBILE USA, Inc.; Athens (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Stock Grants

Employee Stock Purchase Plan

Paid Time Off

Job summary

T-Mobile USA, Inc. is hiring for a role that engages customers in a fast-paced retail setting, providing technology and service solutions.

The position emphasizes building product knowledge, using digital tools, and guiding customers through their shopping journey. Ideal candidates will develop strong skills in customer interaction, digital tool usage, and service plan recommendations, contributing to customer satisfaction and loyalty.

Qualifications

• Minimum high school diploma or GED.
• Experience in customer service or retail preferred.
• Strong interpersonal and communication skills required.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Problem solving

Teamwork

Change agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a role that engages customers in a fast-paced retail setting, providing technology and service solutions.

The position emphasizes building product knowledge, using digital tools, and guiding customers through their shopping journey. Ideal candidates will develop strong skills in customer interaction, digital tool usage, and service plan recommendations, contributing to customer satisfaction and loyalty.