Mobile Sales Pro: Growth, Stock & Benefits

T-Mobile US Inc.; Grandville (MI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Health benefits

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates, Store-in-Store to bring the T-Mobile brand to life within National Sales partner locations.

In a high-traffic environment, you will engage customers, educate them on solutions, and demonstrate value of our wireless products and services. You will learn the in-store experience, use digital tools, and build lasting relationships while meeting quality of sale metrics.

Qualifications

• High School Diploma/GED required
• 6 months of customer service and/or sales experience, Retail environment preferred

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment, using digital tools to educate customers and showcase T-Mobile solutions.
• Leverage digital self-serve tools during onboarding; identify needs and demonstrate value of products and services.
• Complete training on in-store experience, products, processes and resources; stay customer-ready at all times.
• Build relationships with store leadership and teams to support customer experience from account setup to device support.

Skills

Coaching

Communication

Consultative selling

Customer communications

Customer education

Customer engagement

Customer needs identification

Customer referrals

Customer satisfaction management

Customer service

Leadership

Product knowledge

Relationship building

Sales

Sales prospecting

Sales techniques

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates, Store-in-Store to bring the T-Mobile brand to life within National Sales partner locations.

In a high-traffic environment, you will engage customers, educate them on solutions, and demonstrate value of our wireless products and services. You will learn the in-store experience, use digital tools, and build lasting relationships while meeting quality of sale metrics.