Mobile Retail Sales Pro - Growth, Stock & Benefits

T-Mobile; Morrow (GA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is hiring to support retail operations, focusing on helping customers with technology and service needs in a fast-paced environment. You will build proficiency in customer service and sales to provide personalized device and service solutions using digital tools to show coverage and benefits.

You will complete required training, engage customers, and contribute to a seamless shopping experience while growing your career at a company that values teamwork and growth.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Take on other duties/projects as assigned by management.

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Engaging people

Change agility

Education

High School Diploma/GED

Job description

T-Mobile is hiring to support retail operations, focusing on helping customers with technology and service needs in a fast-paced environment. You will build proficiency in customer service and sales to provide personalized device and service solutions using digital tools to show coverage and benefits.

You will complete required training, engage customers, and contribute to a seamless shopping experience while growing your career at a company that values teamwork and growth.