Mobile Teller: Customer Experience & Digital Demos

M&T Bank Corporation; New Haven (CT); On-site; USD 26,000 - 40,000; Full time

Job summary

M&T Bank Corporation is seeking a Float Teller to enhance the branch customer experience through digital engagement, lobby management, and transactional processing. The role requires frequent travel to different branches within the designated area to assist staff.

You will balance and process transactions, log customer interactions, and support AML/KYC compliance while providing superior service. This position is based in New Haven, CT and includes standard branches operations.

Qualifications

• High school diploma or GED.
• 6 months of customer service experience.
• Experience with data entry and cash handling.

Responsibilities

• Adhere to customer service standards and deliver solutions in moments that matter.
• Balance and process transactions accurately and efficiently.
• Assist branch staff and travel between branches as needed.
• Log and escalate customer issues; resolve as appropriate.
• Support AML/KYC and compliance activities as required.

Skills

Customer service

Cash handling

Data entry

Travel between branches

Education

High school diploma or GED

Job description

M&T Bank Corporation is seeking a Float Teller to enhance the branch customer experience through digital engagement, lobby management, and transactional processing. The role requires frequent travel to different branches within the designated area to assist staff.

You will balance and process transactions, log customer interactions, and support AML/KYC compliance while providing superior service. This position is based in New Haven, CT and includes standard branches operations.