Mobile Technology Sales Specialist

tmobile; New Prague (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Job summary

T-Mobile USA, Inc. is hiring for a retail associate to engage customers in a fast-paced store environment, build knowledge of wireless technology, and recommend service plans. The role emphasizes strong communication, problem solving, and teamwork while delivering a positive customer experience.

Ideal candidates have a High School Diploma and some customer service or sales exposure. The position includes comprehensive benefits, on-the-job training, and opportunities for growth within a dynamic

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)
• Knowledge of wireless products and services is a plus

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

6 months of customer service/sales experience (Preferred)

Job description

T-Mobile USA, Inc. is hiring for a retail associate to engage customers in a fast-paced store environment, build knowledge of wireless technology, and recommend service plans. The role emphasizes strong communication, problem solving, and teamwork while delivering a positive customer experience.

Ideal candidates have a High School Diploma and some customer service or sales exposure. The position includes comprehensive benefits, on-the-job training, and opportunities for growth within a dynamic