Mobile Tech Sales Specialist

T-MOBILE USA, Inc.; Tunxis Hill (CT); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Stock grant

Stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile USA, Inc. is hiring for a retail associate focused on delivering personalized technology and service solutions. You will engage customers, demonstrate product features, and guide them through their shopping journey in a dynamic retail setting.

Training is provided to build knowledge of wireless technology, plans, and store processes. The role emphasizes customer satisfaction, digital tool usage, and collaboration across channels to create a seamless experience.

Qualifications

• High school diploma or GED required; 6 months customer service/sales preferred.
• Strong communication, problem solving and teamwork abilities.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology; collaborate across channels.
• Support a seamless customer experience and contribute to team initiatives; perform other duties as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a retail associate focused on delivering personalized technology and service solutions. You will engage customers, demonstrate product features, and guide them through their shopping journey in a dynamic retail setting.

Training is provided to build knowledge of wireless technology, plans, and store processes. The role emphasizes customer satisfaction, digital tool usage, and collaboration across channels to create a seamless experience.