Mobile Tech Sales Specialist

T-MOBILE USA, Inc.; Bellevue (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Stock Grant

Employee Stock Purchase Plan

401(k)

Job summary

T-Mobile USA, Inc. is hiring for a Customer Service/Sales role in retail operations. You will engage customers, demonstrate technology solutions, and guide service plan choices in a fast-paced store environment.

Position emphasizes product knowledge, digital tool usage, and strong customer interactions. Benefits include comprehensive health coverage, 401(k), stock grants, paid time off, holidays, and discount programs. Training supports career growth within the company.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a Retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Customer Service/Sales role in retail operations. You will engage customers, demonstrate technology solutions, and guide service plan choices in a fast-paced store environment.

Position emphasizes product knowledge, digital tool usage, and strong customer interactions. Benefits include comprehensive health coverage, 401(k), stock grants, paid time off, holidays, and discount programs. Training supports career growth within the company.