Mobile Tech Specialist: Retail Growth & Stock Benefits

T-Mobile; Bend (OR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) plan

Employee stock grants

Paid time off & holidays

Stock purchase plan

Life insurance

Job summary

T-Mobile is hiring for a Retail Associate to engage customers in a fast-paced store environment. You will build product knowledge, demonstrate technology solutions, and recommend service plans while guiding customers through their shopping journey.

The role emphasizes customer interaction, digital tool usage, and teamwork to deliver a great customer experience. Requires a HS diploma and retail or service exposure is preferred.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in retail.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer service

Sales

Communication

Customer problem solving

Multitasking

Teamwork

Engaging people

Change agility

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Retail Associate to engage customers in a fast-paced store environment. You will build product knowledge, demonstrate technology solutions, and recommend service plans while guiding customers through their shopping journey.

The role emphasizes customer interaction, digital tool usage, and teamwork to deliver a great customer experience. Requires a HS diploma and retail or service exposure is preferred.