Mobile Tech & Service Specialist — Stock Grants

tmobile; Savannah (GA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off and paid holidays

Tuition assistance

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate to assist customers in a fast-paced retail environment. You will build product knowledge, demonstrate technology solutions, and guide customers through their shopping journey to meet service needs.

This role emphasizes customer interaction, digital tool usage, and loyalty-building through excellent service. Both full-time and part-time schedules are available, with comprehensive benefits and opportunities for growth under the Total Rewards

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience, Retail environment (Preferred).
• Strong communication and problem-solving abilities are essential.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate to assist customers in a fast-paced retail environment. You will build product knowledge, demonstrate technology solutions, and guide customers through their shopping journey to meet service needs.

This role emphasizes customer interaction, digital tool usage, and loyalty-building through excellent service. Both full-time and part-time schedules are available, with comprehensive benefits and opportunities for growth under the Total Rewards