Mobile Tech & Service Specialist (Training Paid)

T-MOBILE USA, Inc.; Beachmont (MA); On-site; USD 23,298 - 33,182; Part time

Job summary

T-MOBILE USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. This role requires building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey to enhance their experience.

The ideal candidate should possess a high school diploma/GED and ideally have some customer service or sales experience. Compensation starts at $20.50/hour, with additional training pay and incentives available.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Must be at least 18 years old.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized solutions.
• Utilize digital tools to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes.
• Collaborate with colleagues to support a seamless customer experience.
• Responsible for other duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. This role requires building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey to enhance their experience.

The ideal candidate should possess a high school diploma/GED and ideally have some customer service or sales experience. Compensation starts at $20.50/hour, with additional training pay and incentives available.