Mobile Tech & Service Specialist

T-MOBILE USA, Inc.; Mason City (IA); On-site; USD 18,000 - 20,000; Full time

Job summary

T-MOBILE USA, Inc. is seeking a role to support retail operations by engaging customers and facilitating their technology and service needs. You will develop skills in customer interaction and assist customers throughout their shopping journey.

The ideal candidate will be a passionate advocate for customers and show a competitive drive to succeed in a fast-paced sales environment. Starting hourly pay is $18 with additional training pay and incentives available.

Qualifications

• Passionate customer advocate who connects and enjoys engaging with customers.
• Experience in a fast-paced sales environment is preferred.
• Willingness to collaborate and learn from peers.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to demonstrate network coverage and product features.
• Complete training on retail processes and systems.

Skills

Customer advocacy

Competitive drive

Effective balancing of needs and goals

Education

High School Diploma or GED

Job description

T-MOBILE USA, Inc. is seeking a role to support retail operations by engaging customers and facilitating their technology and service needs. You will develop skills in customer interaction and assist customers throughout their shopping journey.

The ideal candidate will be a passionate advocate for customers and show a competitive drive to succeed in a fast-paced sales environment. Starting hourly pay is $18 with additional training pay and incentives available.