Mobile Tech & Service Specialist

tmobile; Platteville (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee stock grant

Stock purchase plan

Paid time off

12 paid holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate technology solutions, and guide service plan choices in a fast-paced retail setting.

You will build product knowledge, use digital tools, and support a seamless customer shopping journey while growing skills in customer interaction and sales. Training is provided and performance is rewarded with incentives.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience is preferred, Retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.

Skills

Customer Service

Sales

Communication

Multitasking

Teamwork

Change Agility

Engaging People

Education

High School Diploma

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate technology solutions, and guide service plan choices in a fast-paced retail setting.

You will build product knowledge, use digital tools, and support a seamless customer shopping journey while growing skills in customer interaction and sales. Training is provided and performance is rewarded with incentives.