Mobile Tech & Service Specialist

T-MOBILE USA, Inc.; Cary (NC); On-site; USD 20,457 - 29,136; Full time

Job summary

T-MOBILE USA, Inc. is seeking mobile associates in Cary, North Carolina, to support retail operations by engaging customers and facilitating their technology needs. The role includes building product knowledge, demonstrating solutions, and assisting throughout the shopping journey.

Ideal candidates will engage effectively with customers, have at least a high school diploma, and possess some retail or sales experience. The position offers an hourly base pay starting at $18.00, with training and performance incentives potentially reaching $20.00 per hour.

Qualifications

• Passionate customer advocate who enjoys engaging with customers.
• Competitive drive and ability to succeed in a fast-paced environment.
• Effective at balancing customer needs and performance goals.

Responsibilities

• Deliver personalized technology and service solutions.
• Utilize digital tools to enhance customer understanding.
• Collaborate with colleagues for a seamless customer experience.

Skills

Customer engagement

Sales proficiency

Digital tool usage

Product knowledge

Education

High School Diploma or GED

Job description

T-MOBILE USA, Inc. is seeking mobile associates in Cary, North Carolina, to support retail operations by engaging customers and facilitating their technology needs. The role includes building product knowledge, demonstrating solutions, and assisting throughout the shopping journey.

Ideal candidates will engage effectively with customers, have at least a high school diploma, and possess some retail or sales experience. The position offers an hourly base pay starting at $18.00, with training and performance incentives potentially reaching $20.00 per hour.