Mobile Tech Sales Associate — Training & Growth

T-Mobile; Wilmington (NC); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Annual stock grants

401(k) plan

Free financial coaching

Job summary

T-Mobile is seeking a Retail Support Associate in Wilmington, NC, to engage customers and facilitate their technology needs. You will develop product knowledge, demonstrate solutions, and provide personalized service to enhance customer satisfaction.

The ideal candidate has a High School diploma and at least 6 months of customer service experience. This role offers a competitive base pay of $18/hour, with additional training compensation and potential incentives.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment (Preferred).
• Minimum 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues to support a seamless customer experience.
• Perform other duties or projects as assigned.

Skills

Communication

Customer service

Sales

Change agility

Customer problem solving

Engaging people

Multitasking

Teamwork orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Retail Support Associate in Wilmington, NC, to engage customers and facilitate their technology needs. You will develop product knowledge, demonstrate solutions, and provide personalized service to enhance customer satisfaction.

The ideal candidate has a High School diploma and at least 6 months of customer service experience. This role offers a competitive base pay of $18/hour, with additional training compensation and potential incentives.