Mobile Tech & Service Advisor

T-Mobile; Pearland (TX); On-site; USD 57,308,000 - 71,635,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Stock Grant

Stock Purchase Plan

Paid Time Off

Holidays

Family Leave

Tuition Assistance

Job summary

T-Mobile is hiring for a role that supports retail operations by engaging customers and guiding them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey to enhance satisfaction.

The position emphasizes customer interaction, use of digital tools, and learning about wireless technology. Travel is not required and benefits are extensive.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Provide personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and features using digital tools.
• Complete training to learn retail processes and wireless technology innovations.
• Collaborate with colleagues to ensure a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring for a role that supports retail operations by engaging customers and guiding them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey to enhance satisfaction.

The position emphasizes customer interaction, use of digital tools, and learning about wireless technology. Travel is not required and benefits are extensive.