Mobile Tech & Service Advisor

T-Mobile; Gallup (NM); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Stock grant

Employee stock purchase

401(k)

Health insurance

Paid time off

Job summary

T-Mobile is hiring for a Retail Support role in a fast-paced environment. You will engage customers, demonstrate technology solutions, and recommend service plans while building product knowledge and using digital tools.

With a strong emphasis on customer satisfaction, you will complete training, apply a teamwork mindset, and contribute to a positive shopping experience across channels.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Retail Support role in a fast-paced environment. You will engage customers, demonstrate technology solutions, and recommend service plans while building product knowledge and using digital tools.

With a strong emphasis on customer satisfaction, you will complete training, apply a teamwork mindset, and contribute to a positive shopping experience across channels.