Mobile Tech & Service Advisor

T-Mobile; Camden (SC); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grant

Stock purchase plan

Paid time off

Holidays

Job summary

T-Mobile is hiring for a Mobile Associate to support retail operations. You will engage customers, demonstrate technology solutions, and guide service plan recommendations in a fast-paced store environment.

Role focuses on building product knowledge, customer interaction, and digital tool usage to enhance the shopping journey. Training provides career growth and exposure to incentives and benefits.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in a Retail environment (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring for a Mobile Associate to support retail operations. You will engage customers, demonstrate technology solutions, and guide service plan recommendations in a fast-paced store environment.

Role focuses on building product knowledge, customer interaction, and digital tool usage to enhance the shopping journey. Training provides career growth and exposure to incentives and benefits.