Mobile Tech Sales Specialist

T-Mobile; Town of Islip (NY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid holidays

Job summary

T-Mobile helps customers explore devices, service plans, and networks in a fast-paced retail environment. The Mobile Associate builds product knowledge, demonstrates technology, and guides customers through their shopping journey, using digital tools to tailor solutions and drive satisfaction.

Ideal candidates bring basic sales experience, strong communication, and a customer-first mindset, with training to advance in a dynamic team. This role emphasizes growth, teamwork, and service excellence.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Must be at least 18 years old and legally eligible to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Perform other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile helps customers explore devices, service plans, and networks in a fast-paced retail environment. The Mobile Associate builds product knowledge, demonstrates technology, and guides customers through their shopping journey, using digital tools to tailor solutions and drive satisfaction.

Ideal candidates bring basic sales experience, strong communication, and a customer-first mindset, with training to advance in a dynamic team. This role emphasizes growth, teamwork, and service excellence.